NUUP: Difference between revisions

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== *99# and BHIM ==

Besides NUUP, NPCI also operates BHIM which is a proprietary app for Android smartphones. The two are linked in the sense that dialling *99# is essentially a different way of accessing your BHIM account. Practically, this means that if you run into issues setting up UPI payments with *99#, you can often work around this by borrowing a proprietary Android phone from someone and installing BHIM on that to link your bank and set up UPI payments. Once done, you can uninstall the app and make payments directly via *99#.

* [https://www.bhimupi.org.in/steps-to-use-99 Official BHIM page for *99#]

== Provider support ==

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== Directly Opening a specific screen ==

We can ~~send choices~~ directly as well. *99*1# ~~will directly open~~ the send money ~~screen.~~ *99*1*3# ~~will directly open~~ the screen to enter UPI id. So with this the camera app itself could add a pay option if upi:// URL is detected and dial *99*1*3# and fill the UPI id, so we can emulate the scan and pay - then people will only have to enter pin manually!

Choices can be sent directly as well. *99*1# opens the screen to send money directly, whereas *99*1*3# takes you to the screen to enter the UPI ID. So with this the camera app itself could add a pay option if upi:// URL is detected and dial *99*1*3# and fill the UPI id, so we can emulate the scan and pay - then people will only have to enter pin manually!

== Send Feedback to NPCI/BHIM ==

Please send feedback via https://www.bhimupi.org.in/get-in-touch The more people send, the more likely we gain their attention. They might easily reject our requests saying it is a different application, but we have to be persistent in asking them to escalate the ticket with their manager or technical team and we might have to resort to other options like publicly challenging them on Twitter or going to Consumer Court. They have provided a channel for feedback but refusing to accept any complaints.

Reply from their support given below,<syntaxhighlight lang="text">

Dear Pirate Praveen,

Thank you for contacting BHIM Support.

Upon checking the screenshot, we found that the transaction was processed from another payment app and not via BHIM.

For a quick resolution we kindly request you to contact the support team of the respective application. For any transaction made directly through BHIM, we will be happy to assist you further.

Best regards,

Name Removed

BHIM Support

</syntaxhighlight>

== See also ==

# [[Making payments using Free Software]]

@@ Line 7: / Line 7: @@
 == *99# and BHIM ==
 Besides NUUP, NPCI also operates BHIM which is a proprietary app for Android smartphones. The two are linked in the sense that dialling *99# is essentially a different way of accessing your BHIM account. Practically, this means that if you run into issues setting up UPI payments with *99#, you can often work around this by borrowing a proprietary Android phone from someone and installing BHIM on that to link your bank and set up UPI payments. Once done, you can uninstall the app and make payments directly via *99#.
+* [https://www.bhimupi.org.in/steps-to-use-99 Official BHIM page for *99#]
 == Provider support ==
@@ Line 92: / Line 94: @@
 == Directly Opening a specific screen ==
-We can send choices directly as well. *99*1# will directly open the send money screen. *99*1*3# will directly open the screen to enter UPI id. So with this the camera app itself could add a pay option if upi:// URL is detected and dial *99*1*3# and fill the UPI id, so we can emulate the scan and pay - then people will only have to enter pin manually!
+Choices can be sent directly as well. *99*1# opens the screen to send money directly, whereas *99*1*3# takes you to the screen to enter the UPI ID. So with this the camera app itself could add a pay option if upi:// URL is detected and dial *99*1*3# and fill the UPI id, so we can emulate the scan and pay - then people will only have to enter pin manually!
+== Send Feedback to NPCI/BHIM ==
+Please send feedback via https://www.bhimupi.org.in/get-in-touch The more people send, the more likely we gain their attention. They might easily reject our requests saying it is a different application, but we have to be persistent in asking them to escalate the ticket with their manager or technical team and we might have to resort to other options like publicly challenging them on Twitter or going to Consumer Court. They have provided a channel for feedback but refusing to accept any complaints.
+Reply from their support given below,<syntaxhighlight lang="text">
+Dear Pirate Praveen,
+Thank you for contacting BHIM Support.
+Upon checking the screenshot, we found that the transaction was processed from another payment app and not via BHIM.
+For a quick resolution we kindly request you to contact the support team of the respective application. For any transaction made directly through BHIM, we will be happy to assist you further.
+Best regards,
+Name Removed
+BHIM Support
+</syntaxhighlight>
 == See also ==
 # [[Making payments using Free Software]]