NUUP: Difference between revisions
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== Send Feedback to NPCI/BHIM == | == Send Feedback to NPCI/BHIM == | ||
Please send feedback via https://www.bhimupi.org.in/get-in-touch The more people send, the more likely we gain their attention. They might easily reject our requests saying it is a different application, but we have to be persistent in asking them to escalate the ticket with their manager or technical team and we might have to resort to other options like publicly challenging them on Twitter or going to Consumer Court. They have provided a channel for feedback but refusing to accept any complaints. | Please send feedback via https://www.bhimupi.org.in/get-in-touch The more people send, the more likely we gain their attention. They might easily reject our requests saying it is a different application, but we have to be persistent in asking them to escalate the ticket with their manager or technical team and we might have to resort to other options like publicly challenging them on Twitter or going to Consumer Court. They have provided a channel for feedback but refusing to accept any complaints. | ||
Reply from their support given below,<syntaxhighlight lang="text"> | |||
Dear Pirate Praveen, | |||
Thank you for contacting BHIM Support. | |||
Upon checking the screenshot, we found that the transaction was processed from another payment app and not via BHIM. | |||
For a quick resolution we kindly request you to contact the support team of the respective application. For any transaction made directly through BHIM, we will be happy to assist you further. | |||
Best regards, | |||
Name Removed | |||
BHIM Support | |||
</syntaxhighlight> | |||
== See also == | == See also == | ||
# [[Making payments using Free Software]] | # [[Making payments using Free Software]] | ||